{"id":8685,"date":"2022-08-17T15:26:19","date_gmt":"2022-08-17T13:26:19","guid":{"rendered":"https:\/\/monarkexercise.se\/support\/"},"modified":"2026-10-14T16:47:51","modified_gmt":"2026-10-14T14:47:51","slug":"support","status":"publish","type":"page","link":"https:\/\/monarkexercise.se\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n

\n\t\t\tSupport\t<\/h1>\n

\n\t\t\tCertificates\t<\/h2>\n

\n\t\t\tSoftware\t<\/h2>\n

\n\t\t\tInstructional videos\t<\/h2>\n

\n\t\t\tTechnical questions\t<\/h3>\n\t\t\t\tI am looking for spare parts or need servicing for my Monark Sports & Medical product\n\t\t\t\t

Please contact us directly or the retailer where you purchased your product; we have a service team covering central and southern Sweden.<\/p>\n

Our distributors can, of course, also assist you; you can find them here: Distribution<\/a><\/p>\n

If you need a spare parts list, you’ll find it on the product page; simply search for your product at the top of the page.<\/p>\n

As a business, you’ll no doubt remember that we offer service contracts; please get in touch with us for more information. Read more here>><\/a><\/p>\n

If you can’t find what you’re looking for, please feel free to contact us at:<\/p>\n

Service & Warranty
<\/strong>0281-59 49 53
service@monarkexercise.se<\/a>
Open between 08.00 and 16.30
Closed for lunch between 12.00 and 13.00<\/p>\n\t\t\t\tI have an older model that isn’t listed on the website.\n\t\t\t\t

Look for your product on the product page under ‘older models’; click here>><\/a><\/p>\n

Try searching in the search bar if you know the model number of your bike (e.g. 818, 828E); otherwise, you can simply get in touch with us at<\/p>\n

Service & Warranty
0281-59 49 53
service@monarkexercise.se<\/a>
<\/strong>Open between 08.00 and 16.30
Closed for lunch between 12.00 and 13.00<\/p>\n\t\t\t\tI’m looking for spare parts lists for a product.\n\t\t\t\t

Go to ‘Products’<\/a> and look for your model; you can also find older models here. On the product page, you’ll find all the documents relating to the product under ‘Downloadable files’.
Can’t find your product? Try using the magnifying glass at the top of the page.<\/p>\n\t\t\t\tTroubleshooting a heart rate belt\n\t\t\t\t

How to use the pulse switch for the following models: 800 series models, e.g. 827, 828, 874, 894, 915<\/p>\n

Download PDF>><\/a><\/p>\n

\n\t\t\tOther questions\t<\/h3>\n\t\t\t\tI would like to buy a Monark Sports & Medical product\n\t\t\t\t

We have a list of distributors here on our website; please click through to the distribution page<\/a> where you can find our distributors.<\/p>\n

Business customers<\/strong>\u00a0– Please contact us and we will be happy to help you.<\/p>\n

Customer Service<\/strong><\/p>\n

Tel: 0281-59 49 40
info@monarkexercise.se<\/a>
Open between 08.00 och 16.30
Closed for lunch between 12.00 och 13.00<\/p>\n

Orders
<\/strong>Tel: 0281-59 49 51
order@monarkexercise.se<\/a>
Open between 08.00 och 16.30
Closed for lunch between 12.00 och 13.00<\/p>\n\t\t\t\tI’d like to get in touch with you!\n\t\t\t\t

Contact details:<\/p>\n

ORDER & SUPPORT<\/h3>\n

Switchboard
<\/strong>Tel: 0281-59 49 40
info@monarkexercise.se<\/a>
Open between 08.00 och 16.30
Closed for lunch between 12.00 och 13.00<\/p>\n

Orders
<\/strong>Tel: 0281-59 49 51
order@monarkexercise.se<\/a>
Open between 08.00 och 16.30
Closed for lunch between 12.00 och 13.00<\/p>\n

Service & Warranty<\/strong>
Tel: 0281-59 49 53
service@monarkexercise.se<\/a>
Open between 08.00 och 16.30
Closed for lunch between 12.00 och 13.00<\/p>\n

Visiting address:<\/h3>\n

Monark Exercise AB
Kroons v\u00e4g 1<\/p>\n

786 33 Vansbro<\/p>\n\t\t\t\tBusiness Service Agreements\n\t\t\t\t

When you purchase a new Monark ergometer, you can take out a service contract to ensure it is always in top condition.<\/p>\n

We currently have a service organisation based in Stockholm, Gothenburg and Malm\u00f6. We currently cover southern and central Sweden with a personalised service and work in partnership with technicians further north to ensure we can also cover the northern parts of our long country.<\/p>\n

Read more>><\/a><\/p>\n\t\t\t\tFinancing\n\t\t\t\t

Sometimes you may need to lease or pay in instalments when you want to invest in a bike for your business.<\/p>\n

Get in touch with us – we’ll find a solution!<\/p>\n\t\t\t\tRegister your product\n\t\t\t\t

To register your product, follow this link:<\/p>\n

Register your product here>><\/a><\/p>\n

Once your product is registered, we will have its serial number on file under your name and will be able to assist you easily should you need help. We can also send you news and other updates from us so that you are always up to date with our products.<\/p>\n

\n\t\t\tContact details \t<\/h3>\n

ORDER & SUPPORT<\/p>\n

Office<\/strong><\/p>\nPhone: +46281-59 49 40
\ninfo@monarkexercise.se
\nOpen: 08.00-16.00
\nClosed for lunch 12.00-13.00\n

Order<\/strong><\/p>\nPhone: +46281-59 49 51
\norder@monarkexercise.se
\nOpen: 08.00-16.00
\nClosed for lunch 12.00-13.00\n\t

Service & Warranty<\/strong><\/p>\nPhone: +46281-59 49 53
\nservice@monarkexercise.se
\nOpen: 08.00-16.00
\nClosed for lunch 12.00-13.00\n

\n\t\t\tContact form\t<\/h2>\n\t\n<\/iframe>\n\n","protected":false},"excerpt":{"rendered":"

Support Certificates Software Instructional videos Technical questions I am looking for spare parts or need servicing for my Monark Sports & Medical product Please contact us directly or the retailer where you purchased your product; we have a service team covering central and southern Sweden. Our distributors can, of course, also assist you; you can…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_forum_subforum_count":0,"inline_featured_image":false,"footnotes":""},"tags":[],"anpassad_layout":[],"class_list":["post-8685","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nSupport - Monark Sports & Medical<\/title>\n<meta name=\"description\" content=\"Visit our support page for certificates, software, instructions, technical questions, and contact details. We\u2019re here to assist you!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/monarkexercise.se\/en\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - Monark Sports & Medical\" \/>\n<meta property=\"og:description\" content=\"Visit our support page for certificates, software, instructions, technical questions, and contact details. We\u2019re here to assist you!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/monarkexercise.se\/en\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Monark Sports & Medical\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-14T14:47:51+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/monarkexercise.se\\\/en\\\/support\\\/\",\"url\":\"https:\\\/\\\/monarkexercise.se\\\/en\\\/support\\\/\",\"name\":\"Support - Monark Sports & Medical\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/monarkexercise.se\\\/en\\\/#website\"},\"datePublished\":\"2022-08-17T13:26:19+00:00\",\"dateModified\":\"2026-10-14T14:47:51+00:00\",\"description\":\"Visit our support page for certificates, software, instructions, technical questions, and contact details. We\u2019re here to assist you!\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/monarkexercise.se\\\/en\\\/support\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/monarkexercise.se\\\/en\\\/support\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/monarkexercise.se\\\/en\\\/support\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/monarkexercise.se\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/monarkexercise.se\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/monarkexercise.se\\\/en\\\/\",\"name\":\"Monark Sports & Medical\",\"description\":\"Med \u00f6ver 100 \u00e5rs erfarenhet av cykel och cykelproduktion\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/monarkexercise.se\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Support - Monark Sports & Medical","description":"Visit our support page for certificates, software, instructions, technical questions, and contact details. We\u2019re here to assist you!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/monarkexercise.se\/en\/support\/","og_locale":"en_US","og_type":"article","og_title":"Support - Monark Sports & Medical","og_description":"Visit our support page for certificates, software, instructions, technical questions, and contact details. We\u2019re here to assist you!","og_url":"https:\/\/monarkexercise.se\/en\/support\/","og_site_name":"Monark Sports & Medical","article_modified_time":"2026-10-14T14:47:51+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/monarkexercise.se\/en\/support\/","url":"https:\/\/monarkexercise.se\/en\/support\/","name":"Support - Monark Sports & Medical","isPartOf":{"@id":"https:\/\/monarkexercise.se\/en\/#website"},"datePublished":"2022-08-17T13:26:19+00:00","dateModified":"2026-10-14T14:47:51+00:00","description":"Visit our support page for certificates, software, instructions, technical questions, and contact details. We\u2019re here to assist you!","breadcrumb":{"@id":"https:\/\/monarkexercise.se\/en\/support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/monarkexercise.se\/en\/support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/monarkexercise.se\/en\/support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/monarkexercise.se\/en\/"},{"@type":"ListItem","position":2,"name":"Support"}]},{"@type":"WebSite","@id":"https:\/\/monarkexercise.se\/en\/#website","url":"https:\/\/monarkexercise.se\/en\/","name":"Monark Sports & Medical","description":"Med \u00f6ver 100 \u00e5rs erfarenhet av cykel och cykelproduktion","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/monarkexercise.se\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/monarkexercise.se\/en\/wp-json\/wp\/v2\/pages\/8685","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monarkexercise.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/monarkexercise.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/monarkexercise.se\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/monarkexercise.se\/en\/wp-json\/wp\/v2\/comments?post=8685"}],"version-history":[{"count":6,"href":"https:\/\/monarkexercise.se\/en\/wp-json\/wp\/v2\/pages\/8685\/revisions"}],"predecessor-version":[{"id":14679,"href":"https:\/\/monarkexercise.se\/en\/wp-json\/wp\/v2\/pages\/8685\/revisions\/14679"}],"wp:attachment":[{"href":"https:\/\/monarkexercise.se\/en\/wp-json\/wp\/v2\/media?parent=8685"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/monarkexercise.se\/en\/wp-json\/wp\/v2\/tags?post=8685"},{"taxonomy":"anpassad_layout","embeddable":true,"href":"https:\/\/monarkexercise.se\/en\/wp-json\/wp\/v2\/anpassad_layout?post=8685"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}